Return & Cancellation

We don’t accept return of the products or cancellation once the order is placed due to the following reasons:

  1. Non-availability of a recipient at the time of delivery. Please arrange to receive your package as per the estimate from the date of shipping. Please let us know in advance while placing the order by sending us an email at houseofjaro@gmail.com mentioning your order ID in the subject to ship your order at a later date within 12 hours of placing the order.
  2. If a different price is listed as a reason compared to a similar website or business as House of Jaro.
  3. If a non-delivery or late delivery occurs due to a wrong or incomplete name/address provided by the customer, or refused by the customer or related reasons on the customer’s side, only 50% of the order value will be refunded to the customer to adjust against delivery and RTO (Return To Origin) charges.